If you’re having trouble loading/downloading BattleHand Heroes on your mobile device, here are a few things to check on:
- Make sure your device is up to date with the latest operating system version.
- If your game isn't loading, try closing down the app completely and restarting your device.
- If your device storage is nearly full, uninstall unwanted apps to free up space.
- Some devices may experience issues if BattleHand Heroes is installed onto an SD card. Please try installing onto your device storage.
- If you are having trouble downloading the game or an update, make sure you have a solid connection to the internet; WIFI is generally recommended when installing/updating the app.
If you are still experiencing technical issues, please contact support and they will look into it for you.
Please provide the following when reporting a gameplay issue:
- Username/Player ID
- Operating System
- Description of the problem, screenshots, and receipt if applicable.